Privacy Policy

1. Introduction

Welcome to AVARRI ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered virtual staging platform and related services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Payment Information: Billing details processed through our payment processor (Stripe)
• Content: Images, designs, and other content you upload or create using our Services
• Communications: Information you provide when you contact our support team or communicate with us
• Feedback: Ratings, comments, and other feedback you provide about generated designs

2.2 Automatically Collected Information

When you use our Services, we automatically collect certain information, including:

• Usage Data: Information about how you interact with our Services, including features used, designs created, and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs, error reports, and diagnostic information

2.3 Cookies and Similar Technologies

We use minimal essential cookies necessary for authentication and service functionality. We do not use tracking cookies, advertising cookies, or third-party analytics cookies. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver, operate, and maintain our virtual staging platform
• Process Transactions: To process payments and manage your subscription
• AI Processing: To generate virtual staging designs using AI technology based on your uploaded images and preferences
• Improve Services: To understand usage patterns and improve our AI models and platform features
• Customer Support: To respond to your requests, questions, and provide technical support
• Communications: To send you service-related announcements, updates, and security alerts
• Legal Compliance: To comply with legal obligations and protect our rights
• Fraud Prevention: To detect, prevent, and address fraud and security issues

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our Services:
  • Supabase (database and authentication services)
  • Google AI (image generation and processing)
  • Stripe (payment processing)
• Legal Requirements: When required by law, legal process, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, safety, or that of our users or others
• With Your Consent: When you explicitly authorize us to share your information

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure cloud infrastructure through trusted providers

Your data is stored on secure servers provided by Supabase and other trusted cloud service providers. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Data: Retained while your account is active and for a reasonable period after account closure
• Uploaded Images: Stored for as long as you maintain your account or as needed to provide Services
• Generated Designs: Retained in your account until you delete them
• Transaction Records: Retained for tax and legal compliance purposes (typically 7 years)

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your personal information
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at the email address provided in the Contact section below.

8. Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: